Terms and Contitions – Holiday Workshops
Please read carefully before completing your enrolment and payment.
Cancellation and Refund Policy
Payment for all holiday workshops must be made in advance and in full before the commencement of the workshop date.
Brightsparks Performing Arts School Pty Ltd reserves the right to amend any class or schedule. Should a workshop have to be cancelled due to insufficient enrolments 4 students minimum per class, any student enrolled in that class will be contacted and an alternative class, credit or refund arranged.
Refund cancellation and transfer policy for School Holiday workshops
We do not provide refunds for cancellations, withdrawals, missed workshops. Once a workshop has commenced there are no refunds, transfers or credits.
Cancellations or withdrawals
If you choose to cancel a holiday booking OR your child does not attend a workshop you will not receive a refund. A cancellation fee may be payable OR you may forfeit your entire booking fee depending on when you cancel the workshop as follows:
Cancellations advised by phone or by email 14 days BEFORE the commencement of our school holiday workshop you will not incur a cancellation fee. The workshop fee will be held in credit and this credit must be used within 6 months.
Cancellations advised by phone or by email once our school holiday program has commenced and up to 3 business days before the workshop date incur a $15.00 fee per cancellation. The remaining workshop fee will be held in credit and this must be used within 6 months. You may substitute a friend to attend the same school holiday workshop that you booked for your child at no cost. Please let us know of any substitutions before the class commences.
You will not receive any credit if you cancel a workshop 2 business days before the workshop, 1 business day before the workshop or on the day of the workshop. You may substitute a friend (or sibling) to attend the same class you booked for your child at no cost. Please let us know of any substitutions before the class commences.
School Holiday Workshop transfers
If you need to transfer a school holiday workshop booking to a different holiday class within the same holiday period, you can do this at no charge IF you make the arrangements before the commencement of our school holiday program this will also depend on available spaces in the other workshops. Transfers of bookings made after the school holiday period has commenced and UP TO 48 hours before the workshop date will incur a fee of $15.00, this will also depend on available spaces in the other workshops.
Requests for transfers made within 48 hours before the workshop will not be accepted.
You can transfer a booking to a different child (eg friend/sibling) at any time at no cost. Please let us know if you wish to transfer to a different child.
We do not provide refunds for cancellations, withdrawals, missed art classes.